About Us

About FedLoan Servicing

FedLoan Servicing, established in 2009, is a trusted partner of the U.S. Department of Education. Operated by the Pennsylvania Higher Education Assistance Agency (PHEAA), it plays a critical role in managing federal student loans. Its mission is to simplify the loan repayment process, providing services like account maintenance, payment processing, and personalized borrower support.

What Sets FedLoan Apart?

FedLoan Servicing specializes in handling federal student loans, including Public Service Loan Forgiveness (PSLF). This focus ensures borrowers receive expert guidance tailored to their unique needs. Backed by PHEAA, which also oversees American Education Services (AES), FedLoan manages over 8 million loans nationwide, representing a portfolio valued at approximately $235 billion.

myfedloan login

Resources for Borrowers

FedLoan is committed to empowering borrowers with tools to manage their finances effectively. Their resources include:

  • Calculators for budgeting and loan repayment estimates.
  • Educational articles and videos to navigate loan repayment.
  • Financial literacy programs, like “You Can Deal With It,” which offers advice on budgeting and managing student debt.

Support You Can Trust

FedLoan provides multiple channels to connect with customer service:

  • Phone Support: Reach the team at 800-699-2908 (Monday–Friday, 8:00 am–9:00 pm EST).
  • Online Support: Log in at myfedloan.org to send secure emails or manage your account.
  • Mail: Send payments, forms, or correspondence to the appropriate FedLoan mailing addresses, listed on their website.

Why Choose FedLoan?

FedLoan’s borrower-first approach, extensive resources, and specialized services make it a reliable choice for managing federal student loans. Whether you’re just starting repayment or exploring forgiveness options, FedLoan is here to help.

Visit myfedloan.org to learn more and take control of your student loans today.