Contacting MyFedLoan: A Guide to Customer Support
If you’re managing student loans through MyFedLoan and need assistance, there are several ways to get in touch with their customer support team:
Contact Information:
- Toll-Free Number:
Call (800) 699-2908, available Monday through Friday from 8 a.m. to 9 p.m. Eastern Time. - International Clients:
Dial (717) 720-1985 during the same hours for assistance. - Fax:
Send documents to (717) 720-1628. - Email:
Reach out via their official website’s contact page.
Additional Support:
If you encounter challenges or receive unsatisfactory responses from MyFedLoan, consider these steps:
- Department of Education (DOE):
For unresolved issues, contact the DOE at 1-800-872-5327. - Consumer Financial Protection Bureau (CFPB):
File a complaint if necessary through the CFPB’s platform.
Professional Assistance:
For personalized guidance on managing your student loans, consider consulting a student loan attorney or financial advisor.
Important Reminder:
Always have your payment records and account information handy when communicating with MyFedLoan or any related agencies to ensure efficient assistance.
For more details, visit MyFedLoan’s official contact page.