MyFedLoan Support: How to Get Assistance with Your Loans
MyFedLoan provides dedicated support to help you manage your student loans effectively. Whether you have questions about payments, need assistance with credit disputes, or require documentation, their customer support team is ready to assist.
How to Contact MyFedLoan Support
- General Inquiries
- Mailing Address:
MyFedLoan
P.O. Box 69184
Harrisburg, PA 17106-9184 - Phone:
1-800-699-2908
Available Monday to Friday, 8 a.m. to 9 p.m. Eastern Time.
- Mailing Address:
- Credit Disputes
If you notice inaccuracies in your credit report related to your loans:- Mailing Address:
FedLoan Servicing Credit
P.O. Box 60610
Harrisburg, PA 17106-0610 - Phone:
1-800-699-2908
Available Monday to Friday, 8 a.m. to 9 p.m. Eastern Time.
- Mailing Address:
Additional Support Options
- Loan Verification Letters:
For specific needs like mortgage applications, you can generate a “Loan Verification Letter” through your MyFedLoan account. Simply log in and navigate to the “Loan Details” section. - Payment Issues:
If you encounter any discrepancies in your loan payments, contact MyFedLoan immediately to resolve them. Inaccurate payments can affect your credit score and lead to additional charges.
Best Practices for Contacting Support
- Preferred Communication:
Calling MyFedLoan directly is often the fastest way to get help. However, for important matters, request written documentation for your records. - Stay Organized:
Keep detailed records of your loan agreements, payment history, and any communications with MyFedLoan. These records can be crucial if you need to dispute charges or verify payments.
Why Documentation Matters
Maintaining accurate records of all interactions with MyFedLoan helps ensure your rights are protected. It’s especially important when dealing with credit disputes or confirming payment history.